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The Harvard research seems correct to me.

The perception of government in China has vastly improved, because the improvements are real. It feels more orderly, clear-cut, rule-based and with equal, fair treatment. Compared to 10 years ago, change for the better is evident. The whole apparatus works much more professionally.

It comes at a price of more control, less individual anonymity, even previously unheard of tax compliance and more ideological education through the media and the internet. So it is not without shortcomings.

Happily, COVID-19 rendered most facial recognition obsolete.

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Haha. Great point re facial recognition.

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